Because of the diverse nature of the orders we receive, it is not possible to calculate an accurate shipping fee online, therefore, all shipping quotes are simply an estimate to try and give you a fairly good idea as to what your final costs will be.
Overpayments are refunded (most common), but if the shipping estimate is significantly less than actual cost, we must invoice for the additional, which is rare unless you reside in area's such as Alaska, Hawaii, Yukon, NWT, Iqualuit, Labrador, etc.
Also, large orders may be subject to re-billing as opposed to smaller orders.
Yes, we do have a return policy, which will be updated shortly. If you have any questions, please give us a call during normal working hours, or use our contact form.