Shipping & Returns

Shipping Information!

ALL shipping indicated at the checkout are "ESTIMATES ONLY", based on costs to the most distant main cities within Canada.

  • All shipping "OVERPAYMENTS" greater than $1 will be reimbursed to the funding source, once we have the actual cost.
  • All shipping "UNDERPAYMENTS" greater than $2 will be billed separately

ALL shipping indicated at the checkout to US and International locations, are also "ESTIMATES ONLY", based on costs to the most distant main cities within that country. All prices and estimates are in CANADIAN FUNDS! ( your payment source will automatically calculate any exchange rates at the time of purchase).

If you require a "FIRM" shipping cost, please submit your order as a "Phone Order", then in the comments section - please indicate you would like a payment invoice sent to you with the actual shipping costs included! Again, all prices and quotes will be in CANADIAN FUNDS!

IMPORTANT - If paying via PayPal, they do not illicit a phone number - please add your phone number when you enter your information ( or put it in the comments section ). Orders to the U.S. or Internationally REQUIRE a phone number, and it may significantly delay shipping until we can obtain it.!

Warranty & Returns

All products manufactured by Motherlode Prospecting Supplies are warrantied for manufacturer defects for a period of 30 days!

All products ( including support products) that are not manufactured by Motherlode Prospecting Supplies are warrantied by their respective manufacturers, and you must contact them directly for assistance. Please ensure you keep your receipt for this purpose.

  1. All Sales are Considered Final.
  2. Any Return exceptions must be authorized by senior management and may be subject to a 15% restocking charge.
  3. Damaged or defected items will be replaced within 30 days, after 30 days it becomes a warranty issue and claims must be handled with the manufacturer. Unless stated in writing by Motherlode Prospecting Supplies Ltd.
  4. Merchandise displaying use, misuse, or other damage will not be accepted. Items must be in original manufacturer's packaging.
  5. Special Orders Items are Non-Returnable.
  6. All Special Orders require full payment in advance and are Non-Refundable.
  7. No products will be ordered by Motherlode Prospecting Supplies Ltd., unless full payments is made prior.

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